Oracle has dominated the database market, especially following its $7.4 billion acquisition of Sun Microsystems. But today, its “frenemy” Salesforce.com will become more of a competitor with the ...

Eyeing the need for organizations to train their own artificial intelligence models, Salesforce Inc. today is announcing a new feature of its Data Cloud data lake that collects information from a ...

One year ago, Salesforce announced Customer 360, a customer data platform that aims to integrate customer information from all of an organization's siloed data sources. Now, Salesforce is rolling out ...

At the recent Dreamforce 2024 event, Salesforce CEO Marc Benioff focused on introducing Agentforce, a suite of autonomous AI agents designed to carry out data-driven actions across crucial business ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...